Customer Experience Measurement 
via terminals, webpages, emails, text messages and printed QR codes 

Smiley Touch 
​Discover the "why"

• 70% response rate telling you the "Why"
• Main question+followup+open feedback
• Logo branding and customizable options available
• Anti-microbial screen protects users
​• IoT enabled

 Smiley Terminal
Quick, fun and anonymous

• Easiest way to collect maximum feedback to a single 
   question
• Response rate 20-50% of footfall
• Cellular real-time data
• Anti-microbial buttons protect users
• Available in stand, wall, table, rail and mini          configurations​

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Smiley Digital
Options to fit your business needs
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• For individual web pages, text messages, emails and printed QR codes 
​​• Main question + follow-up + open feedback
• Ready to use in minutes
• Up to 80% response rate

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​Highly Graphical, Dynamic Reporting

. Daily and weekly reports delivered via email are a great way to improve performance
• On demand access to survey results is available on a near real time basis via
​    the HappyOrNot reporting portal
• Historic and benchmark comparisons help measure growth and success rate 
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