Credit Union and Banking Customer Satisfaction Discussed on Bank On It Podcast

DoublePort (www.doubleport.com) CEO discusses the benefits of using point-of-sale customer satisfaction technologies within banks and credit unions.   He cites  specific examples of how financial institutions are improving employee performance and focus, increasing member satisfaction and altering operational procedures  as a result of the next day feedback they receive from in-branch and online technologies.  DoublePort is an authorized partner of HappyOrNot customer satisfaction systems (www.happy-or-not.com)
See the podcast at:
http://www.banksocialmediaconference.com/bank-on-it-ep-064-simplified-survey-customer-satisfaction-feedback-system/

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